Good Knights

Shop

FAQ’s

Frequently Asked Questions

Do you have a showroom?

Yes, we have a showroom. You can visit us at 426a Chester Road, Little Sutton, Ellesmere Port, CH66 3RB

What are your opening times?

Our showroom is open Monday to Friday from 10 am to 5:30 pm, and Saturday from 9 am to 5 pm

What products can I see in your showroom?

We have a wide range of Beds, Mattresses and Furniture on display in our showroom, including major brands. Not all the products advertised on our online shop can be seen in the showroom.

If you are interested in a specific product from our online shop, please call us on 0151 339 1600, and we will check if this is available to view in our showroom.

How much is delivery?

We offer Free Local Delivery within a 10-mile radius of the shop and any CH postcode. 10 – 30 miles is £30, and 30 – 50 miles is £50. Over 50 miles, please call for price.

Do your products come with a guarantee?

All items come with a minimum 12 months warranty. Some items also come with a manufacturer’s additional warranty of up to 10 years. Please check with us for details of specific products.

Do you take the old bed away?

We offer a disposal service to remove your old bed/mattress for a small charge. Please see attached link to our disposal /install page for details

Can you set up my new bed?

We use a third-party two-man delivery team who will deliver your goods into the room of choice. They can install your new bed for a small charge payable direct on the day of your delivery to the delivery team.

How quickly will I get my order?

Most deliveries are usually within 1 -2 weeks; if the product is in stock, it can typically be delivered the same day / next day. Some products can take longer; we will advise you of the lead time at the time of order.

How can I pay?

We also offer a range of finance options available for both online and in-store orders. We accept most Debit and Credit Cards, as well as Cheques (clearance before delivery), Bankers Drafts, BACs payments and Cash. Online orders can be paid by Card or Paypal methods.

What if I need a special size?

We can get Mattresses and Divans manufactured to virtually any size for a small extra cost suitable for Caravans, Boats, tight spaces, etc. Please phone for details.

luxury Divan Set & Headboards

Harrison Spinks

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